1. Which types of payment are accepted?
    Please read Payments
  2. How do I receive my order?
    Check the Shipping
  3. What is your Returns Policy?
    You may return any product which did not meet your expectations, following our Returns Policy
  4. I want to change a product I bought. What is the procedure?
    For any change you want to make, please consult or Returns Policy
  5. I placed an order but now I want to make a change in it. Can I?
    You can make any change in your order as long as your order has not been dispatched or the construction process of goods made to the consumer’s specifications has not initiated, either by calling +30 6955444514 or emailing to info@ileniadesign.com  stating your order’s number and the changes you wish to make. We will confirm the new order via email.
  6. Can I cancel my order?
    You can cancel your order, free of charge, as long as your order has not been dispatched or the construction process of goods made to the consumer’s specifications has not initiated. You can cancel your order by phone, calling to +30 6955444514 or via email to info@ileniadesign.com stating your order’s number